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Hildenborough & Tonbridge Medical Group
Contact Us
- Appointments (8am to 6.30pm)
- Flu vaccination appointments (1pm to 3pm)
- Dispensary (10am to 12pm and 2pm to 5.30pm)
- Prescription queries (10am to 2pm)
- Test results between (1.30pm to 4pm)
- Secretaries (10am to 1PM and 2pm to 4pm)
- Admin Team (10am to 2pm)
All our calls are recorded for training and monitoring purposes.
Hildenborough Medical Centre
Westwood
Tonbridge Road
Hildenborough
Kent
TN11 9HL
Tel: 01732 838777
Nearest Train Station: Hildenborough
Bus Route: 402
Trenchwood Medical Centre
264 Shipbourne Road
Tonbridge
Kent
TN10 3ET
Tel: 01732 352784
Nearest Train Station: Tonbridge
Bus Route: 218, 219, 222
Life Threatening - Go to A&E
If you or someone you know has a life-threatening condition, such as loss of consciousness, chest pain, breathing difficulties etc, you should call 999
In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening
Urgent Care Centres
If you or someone you know has an urgent condition, such as break or sprain, cuts or grazes, fever or rashes
Emergency Department and Urgent Treatment Centre (UTC)
View the following website to learn more about Emergency Departments and Urgent Treatment Centres within Maidstone and Tunbridge Wells NHS Trust
Learn more about the Maidstone and Tunbridge Wells NHS Trust Emergency Department
NHS 111
If you or someone you know is feeling unwell or perhaps there is no GP to call. Free non-urgent medical advice is available 24/7 via NHS 111
Call 111 when it's a concern, but less urgent than 999.
The NHS non-emergency number.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
Disability Access
Information about disabled access at the practice
Disability Access
- All our medical centres are accessible by wheelchairs and there are designated disabled parking spaces at both Hildenborough and Trenchwood Medical Centres.
- There is also a wheelchair available for patient use to access the Medical Centres.
- Both Medical Centres have disabled toilet facilities.
Please see our Disability Access policy page for further information.
Pharmacy
If you or someone you know has a minor ailment, bites or stings, upset stomach or needs medication advice
Pharmacy & Self-Care
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
Self Care - Visit our Health Zone
Help and support from national and local organisations and assessments to help you monitor your condition
Routine Appointments
I have a non-urgent problem and can wait up to 6 weeks to be seen.
Contact the Practice
Non-medical or administrative queries, cancel an appointment and feedback or complaints
eConsult
Contact the Practice online and they will get back to you by the end of the next working day or sooner.
eConsult enables NHS based GP Practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP Practice electronically, and offers around the clock NHS self-help information, signposting to services and a symptom checker.
Join the Patient Group
If you are a patient registered at the practice, with a positive contribution to make, please join the group.
The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice quarterly to provide a forum for discussion about the practice. For more information, please see our Patient Group pages.
Friends & Family Test
We welcome feedback to tell us what we are doing right and what we can improve.
When we're open
Information about when the practice is open
When we're open
| Day Monday | Hildenborough 8am to 6:30pm | Trenchwood 8am to 6:30pm 6:30pm to 8:00pm (pre-booked only) |
| Day Tuesday | Hildenborough 8am to 6:30pm | Trenchwood 8am to 6:30pm |
| Day Wednesday | Hildenborough 8am to 6:30pm | Trenchwood 8am to 6:30pm |
| Day Thursday | Hildenborough 8am to 6:30pm | Trenchwood 8am to 6:30pm |
| Day Friday | Hildenborough 8am to 6:30pm | Trenchwood 8am to 6:30pm |
| Day Saturday | Hildenborough CLOSED | Trenchwood 8am to 12pm (pre-booked only) |
| Day Sunday | Hildenborough CLOSED | Trenchwood CLOSED |
We are closed on bank holidays. To view the surgery closures, please visit our events and closures page
When we're closed
Information about when the practice is closed
When we're closed
Emergencies are situations that cannot be managed at home and may be life threatening
Please visit a local urgent treatment centre:
- Sevenoaks Hospital: 8:00am – 8:00pm
- Tunbridge Wells Hospital: 8:00am – 8:00pm
- Maidstone Hospital: 8:00am – 8:00pm
If you need medical advice or to see a doctor call 111. There will be someone to provide you with advice and to direct you to a clinician if it is necessary.