updated at 03:53pm on 18/02/2020
Took me seriously
I attended the practice on two separate occasions for the same issue, as the local hospital failed to diagnose me successfully. On both occasions two different doctors treated me with respect and urgency. I am very grateful to them for their professionalism and compassion.
Visited January 2020
Visited in January 2020, Posted on 02 February 2020
I feel very lucky to be registered with this excellent practice. The GPs and nurses I have seen have all been of a very high standard not only clinically but also in their manner and efficiency. The appointment system works very well and I have always been able to be seen on the same day if needed often by the GP of my choice. The receptionists deserve particular praise. They are polite and welcoming and try very hard to accommodate the wishes of each patient. The dispensers also operate a very efficient and much appreciated service. My sincere thanks to this hardworking team.
Visited January 2020
Visited in January 2020, Posted on 14 January 2020
Friendly and caring
The entire staff are always friendly and caring. They welcome you, listen to you and are understanding.
Visited in December 2019, Posted on 11 December 2019
Better than good and effective for my family
My husband, daughter and family and I have had excellent care from the Hildenborough group over 16 years.. In the past four years I have had a series of heath issues including 4 surgical procedures and a diagnoses of cancer plus several bouts of infection.Through this period I have had very positive support from the practice. I'm now on a drug regime which involves regular contact with the surgery. Staff, doctors and nurses are unfailing warm and helpful. Most news about the NHS relates to failures, long waiting times, missing targets etc. so we consider ourselves lucky to belong to such an effective service. Penbury and Maidstone hospitals are another matter. Maidstone particularly appears to have systemic failures.
Visited in August 2019, Posted on 28 August 2019
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