How to access your COVID-19 vaccination status
Do not contact your GP surgery about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status.
Download the NHS App or phone 119 - click here for further information
Through the NHS App
You can access your COVID-19 vaccination status through the free NHS App. You can access the app through mobile devices such as a smartphone or tablet. Proof of your COVID-19 vaccination status will be shown within the NHS App. We recommend that you register with the app before booking international travel. For access via the NHS App you do not need to contact your GP.
The NHS App will continue to be developed with further updates in the future. This will include the ability to show your COVID-19 test results.
If you do not have access to the internet, you can call 119
If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status, you can call 119 and ask for a letter to be posted to you.
Request a letter only if you:
- have been fully vaccinated by the NHS in England (you should wait 5 working days after your second dose)
- are planning to travel in the next 4 weeks to a country that requires evidence of COVID vaccination
- cannot access the digital service via the NHS App
We expect the letter to take up to 7 working days to reach you.
The letter will be sent to the address registered with your GP. The 119 call handler you speak to will not be able to see your address to check this with you. If you have recently moved house, make sure you’ve given your new address to your GP practice before calling 119.
Missing or incorrect COVID-19 vaccination data?
For Covid infection recovery letters:
The options available for the patients requiring letters confirming recovery after Covid infection are as follows:
Download the NHS app , you will be able to show a copy of your positive Covid result. For your child, download the NHS app and then contact us via the contact form to request 'proxy access' for children under 11 years, Including access to results. If your child is aged between 11-16 year old, they will also need to complete a proxy form which can then be either dropped in or emailed to us.
Patients may be able to use the email or text they would have received following a positive result
We can issue a 'COVID Recovery letter' however there will be charge for this. Contact us via the contact form to request the letter. You do NOT need to speak to a GP for this.
The letter will state that the patient recently tested positive for COVID and the date of the positive result. It will also include a copy of the result and will be signed by a GP.
Covid vaccinations not showing on NHS app, or vaccination given abroad
We have received a high number of requests to enter details of a COVID vaccine onto our patients’ GP records and the NHS app. We appreciate that this is a confusing situation. Unfortunately, there is some conflicting information about this both in the media and within other parts of the NHS. Currently, it is not possible for GP practices to record details of COVID vaccines in such a way that it will appear on the NHS app. The vaccine information which appears on the NHS App is taken from the IT systems used in the vaccine centres around the country, not a patient’s GP records.
Recording a vaccine received elsewhere on my GP records and NHS app
Vaccines received in the UK
If you have had a vaccine in the UK, but it is not showing on the NHS App, it’s likely that there has been a problem at the vaccine clinic. Either it was not entered correctly onto the IT system, or the IT system has failed to upload it onto the NHS App. If you still have problems with it, please contact the centre where you received your COVID vaccine or the VDRS (The Vaccine Data Resolution Service) The VDRS aims to resolve missing or incorrect vaccination records for people vaccinated in England who have a current NHS number and are registered with a GP practice in England. This can be accessed by calling 119 and asking to be referred to the Vaccine Data Resolution Service.
Please do not call the practice if you have queries about Covid/Green Pass as we do not have any control or access to the NHS App
Covid Vaccination given abroad
If you received either one or both of your vaccine doses outside of the UK, we can enter this onto your GP record. Please email us at email@example.com attaching a photo of any documents you have relating to the vaccine including the manufacturer, batch number and the date it was given. However, at present, this information may not appear on the NHS app - This is beyond our control.
We are unable to help you providing evidence that you have had a vaccine abroad.
Any queries regarding this issue need to be directed to NHS 119 or go to
If you still have any problem with your NHS APP, please go to NHS App support rather than the GP practice: https://www.nhs.uk/contact-us/nhs-app-contact-us/
Published: Feb 10, 2022
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