The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

 If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Choose if data from your health records is shared for research and planning

Learn more about sharing your medical information with third parties  here.

If you wish to 'Opt Out' from sharing your information you can  download an 'Opt Out' form here.   Please complete this and return to The Hildenborough Medical Centre for processing.

Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt.


CCTV and Telephone Calls

Please be aware that the practice premises have 24 hour CCTV monitoring in place and all telephone calls are recorded.