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The Hildenborough & Tonbridge Medical Group

We are a large practice serving a population of over 16,000 patients in Hildenborough, North Tonbridge and the surrounding villages. Our main Medical Centres are located in Hildenborough and at Trenchwood in Tonbridge, with branch surgeries in Weald and Leigh.  Our aim is to provide, by an effective team approach, the highest quality of progressive family health care, in a happy and compassionate environment.

News

Please scroll down as there are many items on this page.

Weald and Leigh Surgery Cancellations: 

Leigh    June:    Thurs 22nd, Thurs 29th.  July:  Fri 21st, Tues 25th. 
Aug:  Tues 1st.
Weald:   June:   Thus 22nd, Tues 27th.  July:  Fri 14th, Thurs 27th, Fri 28th.
Aug:  Fri 4th.

Dr Rebecca Findley

We are pleased to announce that Dr Rebecca Findley has joined the practice as a part-time partner.  Dr Findley had previoulsy worked as a Registrar and Locum at the practice.  She holds clinics on Monday, Tuesday, Wednesday and Friday, working at both Hildenborough and Trenchwood Medical Centres.

Friends & Family Test

Help us improve our service to you by completing the Friends & Family Test.  Just one question and the option to leave a comment, to take the test click here Take our patient survey

To review last year's results of the Friends and Family test click here: Friends & Family Results

Safeguarding Children and Adults

If you have concerns about the safety or well-being of any child or vulnerable adult you can discuss your concerns or ask for advice by phoning the following contact numbers:

Children:  Telephone:  03000 41 11 11, out of hours phone: 03000 41 91 91
email: social.services@kent.gov.uk.  or visit:  www.kscb.org.uk

Adults: Telephone: 03000 41 61 61, out of hours phone: 03000 41 91 91
email: social.services@kent.gov.uk or visit: www.kent.gov.uk/social-care-and-health/report-abuse

Online Services

Hildenborough & Tonbridge Medical Group offers the facility for patients to book doctors appointments, order repeat medication and view Summary Care Record / Detailed Coded Record information online using In Practice Systems (InPS) 'Patient Services'. If you would like to use these services, you will need to register. Please download the form below (or collect it from the surgery) and give the completed form to one of our reception team so that your registration can be processed.  Please note that two forms of identification will be needed, one of which must be photo ID (eg passport, photo driving licence).  The second form of ID should be a bank statement or similar (but not a utility bill). A letter will then be sent to you giving details of the steps to follow in order to create your online account.  Once registered you can access the services via the link at the top right of this page.  

If you have previously registered for Vision Online Services (VOS), you will need to set up your account with further security when you migrate to InPS Patient Services.  Carefully follow the steps when you next log in, there is a help page with videos etc if needed.  Download:  Patient Services Registration form

If you want to use Online Patient Services for booking and managing appointments only, you can now register immediately by following the link below, with no need to complete any registration forms:
 https://www.patient-services.co.uk/web/ps/register 

If you have any difficulty registering, use the help link in the bottom left hand corner of the Patient Services website.

Protected Learning Time

The practice will be closed for up to 6 afternoons each year to allow for in-house or locally-arranged training events. These dates have been arranged for all West Kent practices by the local Clinical Commissioning Group and IC24 to ensure that primary care teams are getting the essential training and development that they need to deliver the best possible service.  Cover is provided by the out of hours service during this time.

Advance notice of practice closures for Protecting Learning Time: 
Next afternoon:  Thursday 13th July
  

Further dates for 2017:  Tues 12th September, Thurs 12th October, Wed 8th November.

Dispensary Survey – Nov/Dec 2015

Thank you very much to all our dispensing patients who completed our recent survey. The results can be viewed here and, on the whole, are a resounding endorsement of the dispensing service that we provide. Thank you also for the very valuable comments which will help us to maintain and improve the service going forward. 

 

We asked specifically about how valuable the arrangements were in Leigh and Weald villages and 98.9% of respondents scored this at 9/10 or 10/10.  We are extremely grateful to our friends at Leigh Post Office and the Old Bakery Stores who provide this excellent service for us and our patients.  

CQC (Care Quality Commission)

CQC logo

Hildenborough & Tonbridge Medical Group 

CQC overall rating   8 March 2017

Good

(Site updated 22/06/2017)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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