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The Hildenborough & Tonbridge Medical Group

We are a large practice (serving a population of over 16,000 patients) in Hildenborough, Tonbridge and the surrounding villages. Our main Medical Centres are located in Hildenborough and at Trenchwood in Tonbridge, with branch surgeries in Weald and Leigh.  Our aim is to provide, by an effective team approach, the highest quality of progressive family health care, in a happy and compassionate environment.

News

Please scroll down as there are many items on this page.

 

Weald and Leigh Surgery Cancellations: 

Leigh:    August: Fri 19th, Mon 22nd.  
              September: Thurs 15th, Fri 16th, Wed 21st, Fri 23rd.
Weald:   August: Thurs 18th, Wed 24th, Thurs 25th, Wed 31st.
              September: Thurs 1st, Fri 9th, Tues 13th, Wed 21st, Thurs 22nd.

Dispensary Survey – Nov/Dec 2015

Thank you very much to all our dispensing patients who completed our recent survey. The results can be viewed here and, on the whole, are a resounding endorsement of the dispensing service that we provide. Thank you also for the very valuable comments which will help us to maintain and improve the service going forward. 

 

We asked specifically about how valuable the arrangements were in Leigh and Weald villages and 98.9% of respondents scored this at 9/10 or 10/10.  We are extremely grateful to our friends at Leigh Post Office and the Old Bakery Stores who provide this excellent service for us and our patients.  

 

Friends & Family Test

Help us improve our service to you by completing the Friends & Family Test. Just one question and the option to leave a comment.  Click on the 'survey' link below.

Safeguarding Children and Adults

If you have concerns about the safety or well-being of any child or vulnerable adult you can discuss your concerns or ask for advice by phoning the following contact numbers:

Children:  Telephone:  03000 41 11 11, out of hours phone: 03000 41 91 91
email: social.services@kent.gov.uk.  or visit:  www.kscb.org.uk

Adults: Telephone: 03000 41 61 61, out of hours phone: 03000 41 91 91
email: social.services@kent.gov.uk or visit: www.kent.gov.uk/social-care-and-health/report-abuse

Shingles Vaccination

This year the shingles vaccination is being targeted only for patients who were aged 70, 78 or 79 years old as of 1st September 2015 and will be suppled to the practice in batches over the year.  Eligible patients have now received an invitation to attend. 

Online Services

Hildenborough & Tonbridge Medical Group offers the facility for patients to book doctors appointments, order repeat medication and view Summary Care Record / Detailed Coded Record information online using Vision Patient Services. If you would like to use these services, you will need to register. Please download the form below (or collect it from the surgery) and give the completed form to one of our reception team so that your registration can be processed.  Please note that two forms of identification will be needed, one of which must be photo ID (eg passport, photo driving licence).  The second form of ID should be a bank statement or similar (but not a utility bill).  A letter will then be sent to you giving details of the steps to follow in order to create your online account.  Once registered you can access the services via the link at the top right of this page.  

If you have previously registered for Vision Online Services (VOS), you will need to set up your account with further security when you migrate to Vision Patient Services.  Carefully follow the steps when you next log in, there is a help page with videos etc if needed.
Download:  Registration Form

Protected Learning Time

The practice will be closed for up to 6 afternoons each year to allow for in-house or locally-arranged training events. These dates have been arranged for all West Kent practices by the local Clinical Commissioning Group and IC24 to ensure that primary care teams are getting the essential training and development that they need to deliver the best possible service.  Cover is provided by the out of hours service during this time.

Advance notice of practice closures for Protecting Learning Time: 

2016:  Tuesday 13th September.  Thursday 8th December.

2017:  Wed 8th February, Thurs 27th April, Wed 14th June, Thurs 14th Sept, Tues 5th December.

CQC visit - Report

Follow this link to see the final report from the CQC following their visit to the practice in 2014.  CQC Report

(Site updated 18/08/2016)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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