Ordering a repeat prescription

 

 NHS App or Patient Access

If you have already registered for online services with the NHS App  or are registered for Patient Access you CAN order your repeat prescription here.  
Using online services is an efficient and  secure way of ordering your repeat medication as you link directly to your NHS record.  With the NHS App you can also manage prescriptions requests for others under the proxy service, read more here

Please note you must be registered to use these services   

   Use your NHS App on your device or ACCESS VIA YOUR BROWSER
or  ORDER WITH PATIENT ACCESS

If you are unable to access online services:

During the Covid pandemic you can email our dispensary team to order your repeat prescriptions, this service will be available only until June 21st 2021 so please register with the NHS App for a more efficient and secure method or ordering your repeats well before this date:

To  order via email you must include the following details in your email:

  1. Full Name
  2. Date of Birth
  3. Medication names 
  4. The pharmacy you want your prescription sent to

Email our dispensary here     This is to be used for Repeat Prescription requests only.
Do not include requests for acute medications you have had in the past or for new medications.  Speak to your GP first.     Please allow 3 to 5 days to process your request, order your repeats in plenty of time.

For further information see Repeat Prescriptons section below: 

We now offer the Electronic Prescription Service (EPS)  

  • If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
  • You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.  Find out more here

Repeat Prescriptions

Your doctor may decide to give you certain drugs on repeat prescription. These are usually listed on a sheet attached to your prescription. If you require further supplies you may request a repeat prescription online if you have  registered for Online Services (see above). 

Alternatively please leave the repeat prescription form at one of the surgeries, allowing up to three to five working days for the prescription to be processed.  Postal returns of the prescription slip will be made if you enclose a stamped addressed envelope.

Please note that we cannot take requests for repeat prescriptions by telephone, this is to avoid mistakes being made.

 

Leigh & Weald  patients

In Leigh request forms can be posted, left at the surgeries or at Leigh Post Office . Requests are then taken to Hildenborough to be dispensed and when possible are returned the following day, however please allow 3 days.

For Weald forms can be posted, left at the surgeries or at Weald Community Pop-Up Shop, currently only on Tuesdays and Thursdays between 10 and 11am, and collected the following week (Tuesday & Thursday), subject to change.

If a fee is payable, please leave the correct money, currently £9.35 per item (from 1st April 2020), either by cash or cheque payable to Hildenborough Medical Group. If you are exempt from the prescription charge other than for age please provide proof at the time of the repeat prescription request.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, clinical pharmacist or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

During the Covid pandemic these reviews are often carried out by telephone.

Dispensing

We are a part-dispensing practice, and can dispense your medicines if you live more than a mile from your nearest chemist (as the crow flies). This is an important service for many of our patients, so please use it you are eligible.

 

Westwood Dispensary

Opening Times for the Dispensary at Hildenborough Medical Centre, Westwood, Hildenborough
  AM PM
Monday 8.00am - 1.00pm 2.00pm - 6.30pm
Tuesday 8.00am - 1.00pm 2.00pm - 6.30pm
Wednesday 8.00am - 1.00pm 2.00pm - 6.30pm
Thursday 8.00am - 1.00pm 2.00pm - 6.30pm
Friday 8.00am - 12.30pm 2.00pm - 6.00pm
Weekend CLOSED CLOSED
 

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