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List Management

We have taken the decision not to accept any new patients, except new additions to households currently registered with us in our Practice area; This is to ensure that our current patients have access to appointments and that they are treated safely and continue to receive the highest possible quality of care. Currently our boundary encompasses Tonbridge (north of the river Medway), Hildenborough, Leigh, Weald, the Tonbridge side of Hadlow, Underriver, Shipbourne, Chiddingstone Causeway and homes within this area.

For further information on how to register with a GP in the UK please visit the NHS website in the first instance (www.nhs.uk). If you are still unable to find a Practice locally please contact the Primary Care Allocation Service on 01622 228393 or email WKCCG.patientallocations@nhs.net

For patients who meet the criteria as above, we would ask them to complete the registration paperwork (see below) and return this to the practice:- either copy and send to us via email, post or drop into the letter box at the Medical Centre, we try to avoid footfall at the medical centre during the covid-19 pandemic. You must include your allocation letter. Please ensure this is done before making an appointment, unless it is an emergency. You will then be added onto our computer system and we would suggest leaving at least one week before you make an appointment. This will enable the medical team to use the computer system when they see you, and potentially have access to the electronic notes from your previous surgery. Pre-registration forms, a medical questionnaire and consent form can be downloaded via the link below. As it often takes some time for paper records to be forwarded from your former practice all new patients are asked to complete a health questionnaire. Medical treatment is available from the date of registration. Please contact reception for further information.

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Registration forms

If you are aged over 5 years old, please complete this form: Adult / Over 5 years Registration forms. Please ensure you complete the forms as fully as possible, then return to the practice as above and include your allocation letter.

If you are registering a child under 5 years old please complete this form: Child Under 5 years registration forms. Please ensure you complete the forms as fully as possible, then return to the practice as above and include the allocation letter.

Live within boundary area?

To be eligible to register at the practice, you must live within the practice catchment area.

Pre-Registration

If you are allocated to our practice after contacting the Primary Care Bookings Service on 01622 228393 or email WKCCG.patientallocations@nhs.net you should complete the forms as above.

If you are visiting the UK on a working visa, reception staff will need to see this. Registration documents need to be completed for each family member; children under the age of 5 yrs have different forms.

Please do not be offended if reception staff are unable to complete your registration due to insufficient documentation.

Once registered you will be able to make appointments – please allow at least one week.

Appointments and prescriptions can be requested on line. Once registered, relevant passwords can be printed out – please ask at reception.

All new patients are offered a health check with a member of the healthcare team to ensure that any required tests are up to date and that we have an accurate note of any repeat medication you may be taking.

Your Named GP

The surgery provides all patients with a named GP who will have overall responsibility for the care and support that our surgery provides to them.

We need to divide our patients evenly between all of our doctors, so they can manage their workload. Therefore to do this fairly and impartially, we have selected patients by surname to match to a doctor.

We know that some patients will wish their named GP to be a particular doctor. Where a patient expresses a preference as to which doctor they have been assigned, the practice will make reasonable efforts to accommodate this request, but we would like to reassure patients that this system does not prevent you from seeing any GP in the practice as you currently do. Your named GP will not be available at all times.

You do not need to take any further action and will be informed of your named GP in due course. In the meantime, if you wish to be told the name of your accountable GP, please ask the receptionists when you are next in the surgery.

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Non English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

English	Urdu
Albanian	Hindi
Arabic	Lithuanian
Bulgarian	Polish
Chinese (Cantonese)	Portuguese
Chinese (Mandarin)	Spanish
Russian	French
Turkish	Punjabi
Gujerati	Somali
Croatian	Bengali
Farsi