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The Hildenborough & Tonbridge Medical Group

We are a large practice serving a population of nearly 17,000 patients in Hildenborough, North Tonbridge and the surrounding villages. Our main Medical Centres are located in Hildenborough and at Trenchwood in Tonbridge, with branch surgeries in Weald and Leigh.  Our aim is to provide, by an effective team approach, the highest quality of progressive family health care, in a happy and compassionate environment.

News

Please scroll down as there are many items on this page.

New Text Messaging
We launched a text reminder system on 16th April, please ensure we have your current mobile phone number.

Have you signed up for our Online Services - book appointments and order repeat prescriptions online - click here for more information

 

Weald and Leigh Surgery Cancellations: 
NB. New Time for Leigh surgery on Thursdays - now 1.30 to 2.30pm with Dr Bench.  Thursdays at Weald surgery will be held by Dr Joshi, usual time.

Leigh  June:  
Thurs 28th.  July:  Tues 3rd,  Tues 10th, Wed 11th, Wed 25th, Fri 27th.
Weald:   June:  
Thurs 21st.    July:  Fri 6th, Mon 9th, Fri 13th, Fri 20th, Mon 23rd, Thurs 26th, Mon 30th.


Dr Virginia Winstanley

We are pleased to announce that Dr Ginny Winstanley, who trained here as a GP Registrar, has joined the practice as a part-time partner. Dr Winstanley will hold clinics on Monday, Wednesday and Friday, working at both Hildenborough and Trenchwood Medical Centres.

Car Park at Hildenborough Medical Centre

The car park is generally very congested between 8.00 am and 11.30 am on weekdays and is best avoided during these times. If you are able to park elsewhere and/or arrive by alternative means please do so. If you need to attend the Medical Centre for anything other than an appointment, please avoid visiting us between these times.

Please always park with care, being aware of both slow moving pedestrians and other cars. Please avoid parking in the entrance and on the driveway if possible, and certainly not on the bend at the top of the driveway, which causes unnecessary obstruction.  Thank you.

CCTV

Please be aware that the practice premises have 24 hour CCTV monitoring in place.

Friends & Family Test

Help us improve our service to you by completing the Friends & Family Test.  Just one question and the option to leave a comment, to take the test click here Take our patient survey

To review the latest results of the Friends and Family test click here: Friends & Family poster Aug17

Safeguarding Children and Adults

If you have concerns about the safety or well-being of any child or vulnerable adult you can discuss your concerns or ask for advice by phoning the following contact numbers:

Children:  Telephone:  03000 41 11 11, out of hours phone: 03000 41 91 91
email: social.services@kent.gov.uk.  or visit:  www.kscb.org.uk

Adults: Telephone: 03000 41 61 61, out of hours phone: 03000 41 91 91
email: social.services@kent.gov.uk or visit: www.kent.gov.uk/social-care-and-health/report-abuse

Online Services

Hildenborough & Tonbridge Medical Group offers the facility for patients to book doctors appointments, order repeat medication and view Summary Care Record / Detailed Coded Record information online using In Practice Systems (InPS) 'Patient Services'. If you would like to use these services, you will need to register. Please download the form below (or collect it from the surgery) and give the completed form to one of our reception team so that your registration can be processed.  Please note that two forms of identification will be needed, one of which must be photo ID (eg passport, photo driving licence).  The second form of ID should be a bank statement or similar (but not a utility bill). A letter will then be sent to you giving details of the steps to follow in order to create your online account.  Once registered you can access the services via the link at the top right of this page.  

If you have previously registered for Vision Online Services (VOS), you will need to set up your account with further security when you migrate to InPS Patient Services.  Carefully follow the steps when you next log in, there is a help page with videos etc if needed.  Download:  Patient Services Registration form

If you want to use Online Patient Services for booking and managing appointments only, you can now register immediately by following the link below, with no need to complete any registration forms:
 https://www.patient-services.co.uk/web/ps/register 

If you have any difficulty registering, use the help link in the bottom left hand corner of the Patient Services website.

Protected Learning Time

The practice will be closed for up to 9 afternoons each year to allow for in-house or locally-arranged training events. These dates have been arranged for all West Kent practices by the local Clinical Commissioning Group and IC24 to ensure that primary care teams are getting the essential training and development that they need to deliver the best possible service.  Cover is provided by the out of hours service during this time.

Advance notice of practice closures for Protecting Learning Time: 

Next afternoon:  
Thursday 7th June 2018

Further dates, 2018: Thurs 7th June, Tues 17th July, Thurs 13th September, Tues 30th October, Wed 14th November.

CQC (Care Quality Commission)

CQC logo

Hildenborough & Tonbridge Medical Group 

CQC overall rating   28 September 2017

Good

(Site updated 19/06/2018)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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