Travel Services

We provide a full range of travel services throughout the week in our nurses clinics as well as specialist travel clinics, which are held on Wednesday evenings and Saturday mornings at Hildenborough Medical Centre. Our nurses may be able to see you at other times, they  will be pleased to advise you on all your travel requirements. Please make sure you allow plenty of time to make an appointment before you travel as immunisations may be required. Some travel services incur fees which are payable by cash or cheque at the time of your consultation.

We are a registered YELLOW FEVER CENTRE.

For further information visit our Travel Information page

Most immunisations are free to registered patients and we can provide Malaria tablets, Medical Packs, Blood tests and Certificates.

Newly Registered Patients

All new patients are asked to complete a confidential questionnaire to provide us with a summary of your medical history as it could take us several weeks to obtain your medical records from your previous doctor. Please complete the questionnaire as fully and accurately as possible.

Patients Aged 16 to 75

We strongly support the trend towards health education and screening. If you have not attended surgery in the last three years, we would be happy to see you to perform a brief health check and give you any help and advice that you require, especially with respect to diet, exercise and other aspects of healthy living.

Patients Aged Over 75

It is the practice policy to see all patients over the age of 75 at least once a year, in order to perform a brief health check. This can be done at the surgery by your doctor or a practice nurse or, if applicable, at your home by the district nurse.

Specialist Clinics

We run several specialist clinics, such as anticoagulant monitoring, asthma, coronary heart disease and diabetes. Please check with reception for clinic times.

Family Planning Clinics

These are held on Monday evening between 5pm and 7pm at Trenchwood Medical Centre. Dr Nikky Evans and Nurse Velma provide advice and assistance to individuals or couples.

Young Persons Clinic

This is held at Trenchwood Medical Centre on Tuesday afternoons between 3 and 5 pm. Nurse Velma is available to give confidential advice to teenagers. No appointment is necessary.

Midwifery Clinics

Clinics for our pregnant patients are held at both Hildenborough and Trenchwood Medical Centres.

Cervical Smears

These should be carried out every three years for all females between the ages of 25 and 50 and then every five years until the age of 65. Smear tests can be carried our by one of the practice nurses or by your doctor. Patients will be notified when their smear test is due and notified of the result.

Child Health Clinics

Child Health Clinics for developmental checks are held by Dr Peter Bench at Trenchwood surgery on Wednesday afternoons, please phone the surgery to make an appointment. Health visitors are available for consultation on Thursday afternoons at Trenchwood Medical Centre.

Minor Operations

Drs Paul Goozee, Ken Castro and Nicki Perry hold alternate sessions at the Trenchwood Medical Centre every Monday afternoons from 2.20pm to 4.20pm. The operations performed include joint injections and the removal of skin lesions

Non-NHS Services

These services are chargeable. We charge the fees recommended by the British Medical Association, and require prepayment. A tariff for these services is on display in the waiting room.

Medical Examinations & Private Medical Certificates
Examinations can be undertaken for various purposes such as elderly drivers, pre- employment, fitness for sport, travel, insurance etc. Private medical certificates are available for patients requiring certification for illness lasting less than five working days.

Private Patients
We are happy to look after private patients Private Consultation Fees:

• Doctor
  Per Hour £240.00
  Minimum 10 minutes £40.00
• Practice Nurse
  Per Hour £120.00
  Minimum 10 minutes £20.00

Test Results

Test results have to be checked by the doctor,  you may be advised when to telephone the surgery to receive any test results, for blood test results this is generally between  5 to 7 days after the test was taken .

Results for X-rays, scans etc can take 2 or 3 weeks before they are received at the surgery.  Please telephone our receptionists between 11.00 am and 4.00 pm for your results.

Please note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.

Choose and Book - Patient Choice

Under the Choose & Book service patients can choose where and when they want to be seen when being referred for further investigation or treatment by their GP.  Patients can choose to attend any hospital in England which holds a contract with the NHS (including some private hospitals for certain specialities).  Choose and Book is an electronic booking service where you can choose the venue, time and date of your appointment, either on the internet or by telephone.

If you GP feels a referral is appropriate he may offer to refer you using the Choose & Book system.  Your doctor will give you a document with your unique booking number and password to enable you to make your appointment.  Occasionally your GP may  be able to book the appointment at the time of your consultation.  However, we are one of many local practices who use the TACTICS service to manage the majority of the routine referrals to consultants via the Choose & Book system.  Tactics staff will contact you to make an appropriate appointment for you after they receive the referral through Choose & Book.  You can contact TACTICS on 01732 376900 to check on the status of a referral and to change an appointment if necessary. 

Visit the Choose & Book website for further information:

http://www.chooseandbook.nhs.uk/

To contact Choose & Book phone 0845 608 8888

To find our more about the services offered at hospitals visit:  NHS Choices

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